The Roosevelt Island Operating Corp (RIOC) announced today that it has a new website.
According to RIOC:
The Roosevelt Island Operating Corporation (RIOC) has launched its redesigned website, RIOC.ny.gov, an updated online home for Roosevelt Island that is now faster and more user-friendly than the previous site, and is optimized for the mobile experience to meet visitors where they are in terms of device use. The newly redesigned site offers streamlined navigation and improved content organization, making it easier for residents and visitors to quickly find the information they need. Key services, community resources, and operational updates are now presented in a clearer layout, reducing the number of clicks required to access important pages.
“This new platform makes it easier than ever to stay connected with RIOC, access important services, and discover everything Roosevelt Island has to offer,” said RIOC President and CEO B.J. Jones. “We encourage residents and visitors alike to explore this user-friendly site to learn more about our organization and the island we serve.”
Visitors to RIOC.ny.gov are greeted by a homepage designed to maximize the user experience, with a video banner highlighting the island’s many attractions and warm community, followed by larger access buttons to the site’s most heavily trafficked pages: Sportspark, permits, transit, news & events, and “Report a Problem” to RIOC. Accessing these important features is now much easier on a smartphone or tablet. The redesigned site places a strong emphasis on mobile optimization, with pages automatically adjusting to different-sized screens and offering smoother navigation and more readable text.
Additional enhancements include updated accessibility features to support a wider range of users, faster page load times, and a modernized visual design that reflects Roosevelt Island’s identity and sense of community. The site was developed to serve as a central digital hub for island life, bringing together news, programming information, transportation resources, and community services in one convenient location.
In addition, RIOC.ny.gov also now has integration with the island’s Everbridge advisory system, so residents who are not signed up to receive alerts via email or text can still see the latest information from RIOC once it goes out under the “News & Events” ? “Advisories” tab.
Some pages worth bookmarking include:
- The Tram page, which includes the popular Tram Station live stream cameras: https://www.rioc.ny.gov/community/transportation/tram
- The Sportspark page, which includes information about memberships, classes, special events, and more: https://www.rioc.ny.gov/community/sportspark/overview
- The Youth Center page, which includes information about afterschool, Teen Night, and Summer programming: https://www.rioc.ny.gov/community/youth-center/overview
- The permits page, which guides users through how to obtain a permit for special events: https://www.rioc.ny.gov/community/permits/overview
- The “Report Problems” page, which allows users to sign-up for the Brightly portal to report issues for the RIOC team to assess and prioritize: https://www.rioc.ny.gov/report-problem
- The Advisories page with the latest updates from RIOC’s Everbridge advisory system: https://www.rioc.ny.gov/news-and-events/advisories
RIOC will continue to refine and expand the website over time, and community feedback is encouraged to help guide future improvements. Visitors are invited to explore the new site and familiarize themselves with its features by visiting RIOC.ny.gov.
RIOC is trying to upgrade it’s technology to provide better communications and services to the Roosevelt Island community. During the February 12, 2026 Operations Advisory Committee meeting, RIOC Chief Operating Officer Mary Cunneen described how RIOC is using metrics and trends to:
… identify opportunities for improvement and increase efficiency. Most of these metrics are reviewed on a monthly basis so we can try and stay proactive rather than reactive when they come up….
Great, it looks nice. How about adding usefulness like an actual schedule for the tram and the red bus? Like arrival and departure times including when the bus meets the tram? The one thing we all want to know. Maybe that’s too much to ask even though the MTA provides train and bus schedules for the ENTIRE F’ing CITY.
Lost opportunity to add live status for Tram, Bus and general services status on the island to the site, let alone to the front page.
ie. Tram was down yesterday evening due to “signal issues” but no email update was sent an hour after the issue started. You cannot call Poma, RIOC switchboard doesn’t know status, turnstiles at tram stop still accepting fares.
Now I can no longer find the pool schedule